Privacy Policy
Last updated: January 1, 2024
1. Introduction
At PocketEar, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application and services.
2. Data We Collect
We may collect the following data when you use our app:
- Email address (for account creation and authentication)
- Audio recordings (uploaded for transcription)
- Device information (for app performance and diagnostics)
- Usage data (for service improvement)
3. Use of Data
We use the data we collect for the following purposes:
- To provide and improve our services
- To transcribe your audio recordings
- To create AI-powered summaries and action items
- To manage and secure your account
- To send you important service updates
4. Data Security
Your data security is our priority. We take the following measures:
- Data transfer with SSL/TLS encryption
- Encrypted data storage
- Regular security audits
- Per-user access control and authorization rules
5. Third-Party Services
We use the following third-party providers to deliver our services:
- Firebase (authentication, database and storage)
- AssemblyAI (speech-to-text transcription)
- OpenAI (AI summary generation)
- RevenueCat (subscription management)
- SendGrid (transactional email delivery)
Each provider has its own privacy policy and uses your data only to provide our services.
6. Data Retention
We retain your data as long as your account is active. When you delete your account, all your personal data and recordings will be permanently deleted within 30 days.
7. Your Rights
Under GDPR, KVKK and equivalent regulations, you have the following rights:
- Request access to your personal data
- Correct inaccurate data
- Delete your data
- Data portability
- Object to or restrict processing
To exercise these rights, contact us at support@pocketear.com.
8. Cookies
We do not use cookies in our mobile app. Our website may use minimal cookies for basic functionality and analytics.
9. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.
10. Policy Changes
We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or via email.
11. Contact
If you have questions about our privacy policy, you can contact us at: